Product must be returned within 30-days of original purchase date to be eligible for a refund. If your product is deemed eligible for a refund, a return shipping label will be provided by Bird.
Returned Product is subject to a 10% restocking fee.
Product must have less than 20 miles on the odometer.
Product must be returned unassembled in the original packaging and packaged securely to prevent damage during transit. If original packaging is no longer available, Bird will provide a replacement shipping packaging for a fee of $75 which will be deducted from the original payment before a refund is processed.
Damaged product or product with exceeding odometer limit cannot be accepted for a refund.
Bird is not responsible for any damages incurred in transit to Bird during the return process or for any lost shipments.
Upon receipt the Product will be inspected to determine if it qualifies for a refund. Refunds will be processed within 14 days after the Product is returned through the original form of payment, less any associated applicable fees.